At Dapper Technology LLC, we strive to provide high-quality website design, consultation, and hosting services. Because each project is custom and time-intensive, we use a milestone-based payment structure and maintain the following refund policy:
Website Design & Consultation Projects
Payment Structure
- Projects may be billed in milestones or installments, depending on project scope and client needs.
- Each payment corresponds to a specific phase, deliverable, or time-based portion of the project, agreed upon in advance.
Refund Terms
- All payments are non-refundable once collected, regardless of project stage or size of the installment.
- This policy reflects the time, planning, and resources committed once work begins on each phase.
- Refunds will only be considered at our sole discretion in exceptional cases, and are not guaranteed.
Hosting & Maintenance Services
- Hosting and maintenance plans are billed monthly or annually.
- You may cancel at any time, but no refunds are issued for unused time after a billing period has begun.
- In the event of a service failure that cannot be resolved, a pro-rated refund may be considered at our discretion.
Dispute Resolution
We encourage you to contact us at contact@dappertechnologyllc.com within 14 days of service delivery if you have any concerns. We will do our best to address your issue and work toward a fair resolution.